One-on-one technical support from professional engineers to customize equipment solutions based on customer needs and provide process parameter optimization suggestions.
Equipment Manufacturing
Use high-quality raw materials and famous brands of electric components, and strictly control production quality to ensure stable and durable equipment.
Installation
Dispatch professional engineers to the site for installation, commissioning, and trial production to ensure stable equipment operation.
Technical Training
Provide comprehensive training in operation, maintenance, and ensure that customers' laborers have the skills to use the equipment.
After-sales Support
24-hour response mechanism provides full-cycle services including spare parts supply, regular inspections, and troubleshooting.
24/7
online support
8
global service locations
36
month
core warranty
99%
spare parts available immediately
Our Engineering Team
Experienced team
Our team team boasts over 20 years of industry experience, possessing a solid theoretical foundation and rich practical experience in plastic extrusion field.
Technical Strength
Serving clients in 50+ countries, we’ve undertaken 200+ large-scale extrusion line projects, with full coverage of core application categories: pipes, profiles, sheets and plates.
Project Experience
We deliver global benchmark projects (India’s top PVC wall panel line, European PVC window projects, U.S. WPC decking & regional PVC/PEX projects), with expertise in international standards and processes.
Our Services
Video Conferencing Support
Provides multi-terminal video conferencing services, supporting access from multiple devices such as mobile phones, computers, and tablets, enabling "face-to-face" technical exchanges.
Fault
Diagnosis
Remotely analyzes equipment alarm information, quickly locates the cause of faults, and provides solutions.
Parameter
Optimization
Based on production data, remotely adjusts process parameters to improve product quality and production efficiency.
Operation
Training
Conducts online training via video conferencing, explaining equipment operation, maintenance, and troubleshooting.
Spare Parts
Inquiry
Remotely identifies equipment models, checks spare parts inventory, and guides customers in rapid procurement.
Preventative
Maintenance
Based on equipment operating data, predicts potential faults, develops maintenance plans in advance, and reduces downtime.
Video Conferencing Support
Provides multi-terminal video conferencing services, supporting access from multiple devices such as mobile phones, computers, and tablets, enabling "face-to-face" technical exchanges.
Fault
Diagnosis
Remotely analyzes equipment alarm information, quickly locates the cause of faults, and provides solutions.
Parameter
Optimization
Based on production data, remotely adjusts process parameters to improve product quality and production efficiency.
Operation
Training
Conducts online training via video conferencing, explaining equipment operation, maintenance, and troubleshooting.
Spare Parts
Inquiry
Remotely identifies equipment models, checks spare parts inventory, and guides customers in rapid procurement.
Preventative
Maintenance
Based on equipment operating data, predicts potential faults, develops maintenance plans in advance, and reduces downtime.
Zhangjiagang Eans Machinery Co., Ltd. since 2000, is a professional manufacturing enterprise that integrates development, technical services, manufacturing, and marketing.